MBB Consulting™ - 8 Disciplines of Problem Solving (8D) Training In Los Angeles, CA

Los Angeles is the center of Southern California. 8D training provides Los Angeles students a strong, auto-industry problem solving system.

Price

$698

Duration

2 days

Format

In-person, instructor-led slideshow with exercises and a quiz to test comprehension.

Materials

Each student will receive a 3-ring binder containing print-outs of the slideshow. Assuming satisfactory quiz results graded a few days after class, each student will receive a Certificate of Completion.

Class Size

5 - 8 students

Start Day Options

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City

Los Angeles, CA

Recommended Dates

The following dates are recommended because they have a low minimum student requirement, or students are enrolled but not yet enough to hold a class. Please choose a date for your 8 Disciplines of Problem Solving (8D) Training class. Dates are formatted as year-month-day:

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About 8 Disciplines of Problem Solving (8D) Training

Who is 8 Disciplines of Problem Solving (8D) Training for?

8D can be used by everyone. We all deal with processes. Everything we do can be described in a step by step list of sequential actions. Even how we prepare for work, drive to work, take a lunch break, buy groceries, or pick the kids up from school; these are all processes. How Procurement teams develop and qualify suppliers, Buyers order material, HR interviews candidates, hiring managers select candidates, quotes are done, parts are made, customers are invoiced, etc. Anyone hoping to improve their service, process, or product can use 8D. And, not only is it good for your immediate need to make things better, being a highly desirable skill increasingly sought after by hiring managers, 8D is also good for your career development. In our course, Los Angeles students learn:

8 Disciplines of Problem Solving (8D) Training Course Overview:

8D training teaches Los Angeles students Ford's comprehensive 8 Disciplines of problem solving methodology notable for its formal team recognition step.. At Ford, 8D was originally called Team-Oriented Problem Solving (TOPS). One of our Master Black Belts worked at Ford and lived with TOPS and 8D as it evolved over a decade. A best practice of 8D is the last step (D8), where the team's accomplishment is celebrated. This is because Lean Daily Management boards at Ford included SQDCME where "M" stands for Morale. Morale was an essential aspect of everything we did and protected us from practicing "Lean Gone Wrong"™.

What are the 8D's?

D0 Plan. Plan for solving the problem and determine the prerequisites. Together with D1-D3, this is similar to MBBC's interpretation of Six Sigma's Define Phase.

D1 Team. Establish a team of people with product / process knowledge. Target the minimum-sized team with a decision-making representative of each function that holds a stake in the project. These must be people who can get things done; not note takers who need to check back with somebody else about every small decision or action.

D2 Define. Describe the problem. Specify the problem by identifying in quantifiable terms the who, what, where, when, why, how, and how many for the problem. A great way to define problems is in terms of their annual cost because this sets the budget for your project.

D3 Contain. Develop immediate but temporary containment plan. Think about what can be done right now to improve conditions from the customer's perspective. Make sure that whatever actions taken lower total cost. Implement and verify. We notice that some Lean Six Sigma trainers and even accredited training material completely omit the critical step of containment. This must be done wherever possible.

D4 Analyze. Determine, identify, and verify root causes and escape points. Identify all applicable causes that could explain why the problem occurred. Also identify why the problem was not noticed at the time it occurred. 8D root cause analysis techniques usually include walking the process, 5 Whys, and cause and effect (fishbone / Ishikawa) diagrams or matrices. More complex problems could require component swap exercises or Design of Experiments (DOE).

D5 Pilot. Choose and verify permanent correction actions (PCAs). Through pre-production programs, quantitatively confirm that the selected correction will resolve the problem for the customer.

D6 Improve. Implement and validate corrective action. Expand D5's pilot into full production.

D7 Prevent. Similar to Six Sigma's Control Phase, if error-proofing was not possible in the Improve Phase, then modify management systems to lock in changes and prevent recurrence. Modifications usually include revision-controlled updates to company policies, practices, and work instructions or other procedures, releasing them, training their users, and following up with supervision and audits assuring new requirements are followed. Complex, technical control may take the form Statistical Process Control (SPC).

D8 Celebrate. Congratulate your team. This is a best practice compared to Six Sigma, Shainin RedX, and other methods. It's important to remember the human element. Teams should be recognized for their successes especially on projects impactful enough to invoke an 8D.

Do 8D's right. Save money. Improve profit. Have a happy team. Sign up for 8D training today.

More Cities

If Los Angeles won't work for you, don't worry. MBB Consulting™ also offers 8 Disciplines of Problem Solving (8D) Training in the following recommended cities plus many more:

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Houston

Houston, TX

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San Antonio

San Antonio, TX

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Dallas

Dallas, TX

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Austin

Austin, TX

Los Angeles

City of Angels

Excellent choice! By population, Los Angeles is the 2nd largest city in the US, and largest in California. The Port of Los Angeles is a popular Hawaiian cruise departure point, and America's premier gateway for international commerce. Other highlights include both beach and mountains, a Mediterranean-like climate, Hollywood's fame in the entertainment industry, plus strength in culture and education. While there, after 8 Disciplines of Problem Solving (8D) Training consider visiting the Jerome C. Daniel Overlook above the Hollywood Bowl or other impressive mountain view spots, Nicholas Canyon or one of many beaches, Getty Center, Griffith Observatory, Universal Studios, museums, and tons more.

Los Angeles, CA

Credit: Navid Serrano (Nserrano)

Facility

Our Los Angeles Training Center is downtown near the intersection of highways 101 & 110. Within walking distance are exercise facilities like 24 Hour Fitness, and Ketchum YMCA; the Los Angeles Central Library; and a FedEx office center.

Maps of Nearby

The following links will open in new tabs so you don't lose your place in the pre-registration process. When you're done checking out all the cool stuff around Los Angeles, return here to choose a date for your 8 Disciplines of Problem Solving (8D) Training class.

Testimonials

Read what our students and clients have to say.

Frederic B.
Chief of Operations
Automotive

Thanks. The 5S training was very good stuff.

Natalia M.
Gas Phase Laboratory Technician

I have been working at this company for 7 years. Every year, the leadership encourage each staff member to stive in their individual roles to help the company achieve its goals. The methods we went through in this FMEA class felt like the first concrete, clear path any / each individual throughout the company hierarchy could use to measurably do this.

		D0 Plan. Plan for solving the problem and determine the prerequisites. Together with D1-D3, this is similar to MBBC's interpretation of Six Sigma's Define Phase.
		D1 Team. Establish a team of people with product / process knowledge. Target the minimum-sized team with a decision-making representative of each function that holds a stake in the project. These must be people who can get things done; not note takers who need to check back with somebody else about every small decision or action.
		D2 Define. Describe the problem. Specify the problem by identifying in quantifiable terms the who, what, where, when, why, how, and how many for the problem. A great way to define problems is in terms of their annual cost because this sets the budget for your project.
		D3 Contain. Develop immediate but temporary containment plan. Think about what can be done right now to improve conditions from the customer's perspective. Make sure that whatever actions taken lower total cost. Implement and verify. We notice that some Lean Six Sigma trainers and even accredited training material completely omit the critical step of containment. This must be done wherever possible.
		D4 Analyze. Determine, identify, and verify root causes and escape points. Identify all applicable causes that could explain why the problem occurred. Also identify why the problem was not noticed at the time it occurred. 8D root cause analysis techniques usually include walking the process, 5 Whys, and cause and effect (fishbone / Ishikawa) diagrams or matrices. More complex problems could require component swap exercises or Design of Experiments (DOE).
		D5 Pilot. Choose and verify permanent correction actions (PCAs). Through pre-production programs, quantitatively confirm that the selected correction will resolve the problem for the customer.
		D6 Improve. Implement and validate corrective action. Expand D5's pilot into full production.
		D7 Prevent. Similar to Six Sigma's Control Phase, if error-proofing was not possible in the Improve Phase, then modify management systems to lock in changes and prevent recurrence. Modifications usually include revision-controlled updates to company policies, practices, and work instructions or other procedures, releasing them, training their users, and following up with supervision and audits assuring new requirements are followed. Complex, technical control may take the form Statistical Process Control (SPC).
		D8 Celebrate. Congratulate your team. This is a best practice compared to Six Sigma, Shainin RedX, and other methods. It's important to remember the human element. Teams should be recognized for their successes especially on projects impactful enough to invoke an 8D.